We understand that you may, from time-to-time, need to cancel sessions however, as we are self-funding charity we are not able to offer a full refund when you cancel attendance at any of our services with an associated fee, regardless of the notice given.

Reasons for this are outlined in our Cancellation Policy which you can read by clicking below.

If you feel there are mitigating circumstances for your cancellation, please contact us as in some cases we may be able to offer a transfer or change of session time/date, but this at our discretion and must be discussed in advance and confirmation given in writing.

It is our aim to provide tailored services without an expensive entry fee as we believe all people, regardless of condition should have access to appropriate social experiences and specialist support that meets their needs. Therefore, SensationALL was set up as a registered Scottish Charity and does not make profits from our activities. If you are able to support our fundraising activities we would be extremely grateful!